STRUCTURE OF THE CIMP PROGRAMME
The CIMP™ programme consists of three phases and is delivered in a fixed sequence (Phase I-III), with Phase I self-paced over a period of four weeks, Phase II scheduled and delivered over two weeks, and Phase III scheduled and delivered over two weeks.
Participants can only progress to a next phase after a positive (incremental) phase related assessment.
The CIMP™ programme contains collaborative learning, both in the exploration of the content in Phase II, as well as during the practice in Phase III. Collaboration is designed to reflect operational circumstances. Although theoretical models may be used for instructional purposes, those models are adapted in the exercises to practical critical incident management.
The CIMP™programme has applied the findings of the 2001 Bloom taxonomy revision and has graded all learning activities as such.
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Phase I will aim to bring the participant to the level of understanding the body of knowledge related to the programme.
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Phase II aims to bring the participant to the level of application of the concepts that were presented in phase I.
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Phase III challenges the participants to analyze, combine, evaluate and activate concepts from the previous phases, which includes academic reflection on the participant’s role as a manager of a complex critical incident and the required communicative, collaborative and leadership skills.
Each phase and module are based on a learning plan, containing objectives, review of relevant earlier studied materials, overview of new materials, delivery and testing plans.
The programme is preceded by an on-line diagnostic self-assessment to assess earlier required competencies among the participants. The self-assessment is used for a level two evaluation at the end of the programme aimed at assessing individual and collective learning curves.
| PHASE |
CONTENT |
LEARNING LEVEL |
| Phase I |
Online learning – 7 Modules |
Knowledge & Understanding |
| Phase II |
Interactive Learning – Online Instruction |
Application & Analysis |
| Phase III |
Real Time Simulation - Online Practice |
Analysis & Evaluation |
PHASE I – ONLINE LEARNING
This phase is aimed at Level II of cognitive learning and has the objective to lead the participants to understanding of the basic concepts and frameworks related to the management of critical incidents.
- Phase I consists of seven modules, concluded by a test. The phase is self-paced and successful completion is conditional for progress to the next phases of the programme.
- At the end of Phase I, the participant demonstrates comprehension of the subject matter and is able to defend, distinguish, explain, infer and summarize the concepts that have been presented in the modules.
- The participant is expected to participate in cooperative learning, to take notes, to summarize subject matter content taking the form of case studies and academic research, and to consult open sources through internet search as appropriate.
- All modules are presented through this Learning Platform and are bound to be completed within the timeframe of three months.
- All modules consist of a reading assignment, an on-line one-hour lesson (a lecture or presentation, a summary of main concepts and recommended further reading), concluded by a quiz. The quiz requires an 70% score to enable progression to the next module.
- The participants are supported by a Subject Matter Expert through the programme’s web-support function.
- Each module requires approximately five (5) hours of study, totaling 35 hours.
Modules Phase I
- Introduction to Critical Incident Management
- Critical Incident Typology
- Planning for Critical Incidents
- Critical Incident Management Tools
- The Individual in the. Critical Incident
- Working During a Critical Incident
- Managing the Aftermath of a Critical Incident
PHASE II – ONLINE INSTRUCTION
This phase is aimed at level-3 cognitive learning with the objective to lead the participant to precise application of the basic communication concepts and frameworks related to the management of critical incidents, as studied in Phase I.
- Phase II consists of three case-studies/webinars, concluded by an individual explorative essay. Successful completion, 100% participation and >80% marking of the essay is conditional for progression to the next phases of the programme.
- The phase is programmed in a sequenced schedule of two (2) weeks.
- At the end of Phase II, the participant applies concepts and frameworks related to the management of critical incidents effectively and demonstrates ability to prepare for the management of a critical incident, to operate and modify theoretical concepts and use acquired communication skills and awareness to resolve related dilemmas.
- The dilemmas that are presented in the case studies are critiqued and analyzed through collaborative projects. Throughout this phase, participants are individually observed and assessed by the programme moderator. At the end of the phase the participant submits an explorative essay, in which the participant uses research findings to extrapolate relevant factors in a given case study.
- The phase requires approximately 20 hours of active study/participation per participant during the two weeks that this phase is programmed, of which 10 hours are expected to contribute to the explorative essay.
PHASE III – ONLINE PRACTICE
This phase is aimed at Level IV cognitive learning and has the objective to let the participant gain hands-on experience in managing a critical incident in real time and to cooperate professionally with other participants in a simulation under mentoring conditions.
- Phase III consists of an introduction seminar, followed by three rounds of scenario- based exercises. Each round is followed by a plenary webinar during which the actions of the participants are synchronized, critiqued and validated, whilst discussing progress in the management if the scenario incident. Participants will demonstrate learning progress through the submission of scenario relevant documents. At the end of the phase, the participant will submit an introspective essay.
- The phase is programmed in a timeframe of two weeks, during which the participant may randomly be activated to respond to the evolving incident in the scenario. The evaluation webinars are planned and fixed in time during these two weeks.
- At the end of Phase III, the participant demonstrates the ability to analyze, deconstruct, evaluate, explain and justify their actions as manager of a critical incident (as during the scenario).
- The participant is expected to actively collaborate before and during the simulation exercises and webinars, where analysis and synthetization of previous learning is demonstrated as the manager of a critical incident (as during the scenario). The dilemmas that are presented in the scenario studies are addressed in the evaluation webinars. Throughout this phase, participants are individually observed and assessed by expert-moderators. At the end of the phase the participant submits an introspective essay, in which the participant uses one’s own experience gained during this phase to reflect on aspects of psychology, leadership, stress management, decision making, collaboration and/or result orientation, to demonstrate proficiency at the levels of analysis/evaluation competency that are required for a manager of kidnap for ransom incidents.
- The phase requires approximately 20 hours of active study/participation per participant during the two weeks that this phase is programmed, of which 10 hours are expected to contribute to the introspective essay.
